Vector Sector, new synth by General Vibe, Virtual Instrument |
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Réponse(s)
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ven. 7 oct. 2005, 20:11
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Newbie
Groupe : Members
Messages : 3
Inscrit : 07 oct. 05
Lieu : Vaughan - CA
Membre no 70,979

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Good software vs bad customer service.
I checked out the demo and was quite impressed with it. Just awesome.
Went ahead and purchased Vector Sector Mac directly from generalvibe.com.
I was sent a download link but they made a mistake and sent me the download link for PC installer. Can't use it on my Mac.
I've sent several e-mails to support@generalvibe.com but got no reply yet. It's been a few days. I'm actually beginning to wonder if it's that special time to call VISA and PayPal to cancel the payment.
I think I've got enough patience to wait a little bit longer but if they continue ignoring my requests and fail to provide me with what I payed for they're not getting payed.
Damn shame realy because the software is really good. Wish I could say so for their custommer support.
-ED-
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