 Motu 828 & Firewire, My powerbook doesn't recognize the unit! |
  mar. 3 mai 2005, 02:06
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#1
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 Newbie Groupe : Members Messages : 7 Inscrit : 03 mai 05 Lieu : Philadelphia - US Membre no 65,115  |
Hello all,
I wish my first post to the forum wasn't a cry for help, but unfortunately that is the way it seems to be. I just purchased a used 828(mk1). The unit appears to be in good condition cosmetically, FWIW. I have since downloaded the latest driver 1.2.5 from MOTU and installed it without incident on my powerbook (running Jaguar) I have bought a new FW cable as well. All connections seem to be good. I just can't seem to get the computer to recognize the MOTU device through the firewire. Someone...please....help...me! I have also installed the driver on my wife's powerbook (running Panther) with the same result. No MOTU. MOTU support lines are busy and I haven't been able to get through. Nor have I rec'd a response to my email inquiries. Anyone? Thoughts please? 
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mer. 7 sept. 2005, 13:16
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#2
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 Maniac Member  Groupe : Members Messages : 645 Inscrit : 17 mai 02 Lieu : Broughton Membre no 4,705 |
texastbone: the fact that your 828 came with no drivers and no software would immediately make me very suspicious. What happened to them? What did the original owner do with them? I mean, what did your 828 come with exactly?
I just sold my 828 and the guy that bought it got the MOTU install disc, the original manual, the AudioDesk manual, the power cable and the FireWire cable, all in the original box it came in and in showroom condition. It's of no consolation to you, I know, but really - what did your seller do with all his stuff??? Anyway, I think that may be part of the problem - either the unit is dead or it's something to do with not having installed the original drivers and software. I'm not sure if the updates on the MOTU site don't presuppose you've already loaded the original software. So if you haven't… I could be wrong, though. Best off talking to MOTU, obviously. There have been numerous comments over the years that MOTU are terrific to deal with when you're making a purchase, but a bit slack on the customer service side of things post-sale. Good luck, because the 828 is a really good unit and rock-solid once you get it working. |
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Les messages de ce sujet
lennyonbass Motu 828 & Firewire mar. 3 mai 2005, 02:06
lepetitmartien First if you don't have, do repair permissions... mar. 3 mai 2005, 05:00 gdoubleyou Open the system profiler, and check to see if the ... mer. 4 mai 2005, 19:16 lennyonbass QUOTE (gdoubleyou @ May 4 2005, 18:16)Open th... ven. 6 mai 2005, 17:02 cornutt Lenny, while you're waiting, a few things:
1.... ven. 6 mai 2005, 21:38 lennyonbass QUOTE (cornutt @ May 6 2005, 20:38)Lenny, whi... lun. 9 mai 2005, 16:29 gdoubleyou Do you have any firewire devices that work? the sy... lun. 9 mai 2005, 19:14 lennyonbass QUOTE (gdoubleyou @ May 9 2005, 18:14)Do you ... lun. 9 mai 2005, 22:02 lepetitmartien There's been a few reported 828 giving headach... mar. 10 mai 2005, 01:48 keem hi, i'd really like a followup on this. what h... ven. 1 juil. 2005, 01:12
shirzadsharif Try un-installing it using the installer applicati... jeu. 9 nov. 2006, 08:23 lennyonbass Hello everyone,
Here it is: THE FOLLOWUP.
First I ... ven. 1 juil. 2005, 02:18 keem actually, i wouldn't be too worried about tige... ven. 1 juil. 2005, 17:17 menace23 I have been having some problems with Tiger / 1.2.... ven. 1 juil. 2005, 18:41 texastbone I'm another 828 paperweight owner. I bought m... mar. 6 sept. 2005, 05:03 keem i'm sure someone around here plugged in the fi... mar. 6 sept. 2005, 05:09 lennyonbass QUOTE (texastbone @ Sep 6 2005, 04:03)Good re... mar. 6 sept. 2005, 13:30 hydra MOTU 828-related question:
Using Tiger 10.4.2, MO... mer. 7 sept. 2005, 18:06 nokin Yet another disgruntled 828 owner. Bought mine on ... sam. 24 sept. 2005, 00:25 lepetitmartien Have you tried the unit on another computer? It ma... sam. 24 sept. 2005, 00:35 texastbone i thought repair permissions was a good idea as I ... lun. 10 oct. 2005, 23:55 lepetitmartien There's been a deadbeat serie in the 828 with ... mar. 11 oct. 2005, 01:41 DANO10 Another trick you might try is to reset your 828mk... mar. 11 oct. 2005, 14:34 datch hello,
just a hint; i encountered similar problems... dim. 6 nov. 2005, 22:01 kaboombahchuck You know there is a lesson here.. Buyer beware... mar. 8 nov. 2005, 14:14 nokin Just an update on my last post. I have been sittin... mar. 15 nov. 2005, 02:11 experimentaldog This may be a little old, but this is what I had t... ven. 9 juin 2006, 21:37 lepetitmartien More likely it's something inside which behave... mer. 21 juin 2006, 00:28 |
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