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#1
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![]() Newbie Groupe : Members Messages : 16 Inscrit : 17 févr. 04 Lieu : London - UK Membre no 36,079 ![]() |
Does anyone know of any reviews of Logic 7 on the web. I've read all the stuff on the apple website but im looking for something slightly less biased.
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#2
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![]() Newbie Groupe : Members Messages : 8 Inscrit : 14 oct. 04 Lieu : Los Angeles - US Membre no 53,252 ![]() |
QUOTE (Allan Phillips @ Oct 26 2004, 06:11) So yes, Apple needs to work on their support, but I don't need anyway. The forums and Online support is better than most call support is anyway. And as another guy put it. READ THE BOOK. Allan It sounds like you are a Logic hobbyist. Unfortunately, those of us who make our living with Logic don't have the luxury of using a piece software that doesn't work. Also, please understand that anyone who does this professionally has read the logic manual, participated on forums, used the infoweb before EVER calling tech support. In most instances, we know the program better than the tech support people. If I am calling Emagic, I don't even want to mess with the tier one guys. Case in point: Logic 6.3 Platinum was giving me problems importing midi files by the drag and drop method after I went to Panther. Everytime I tried use a function that had been implemented since at least 4.x, Logic would crash. I consulted the forums, the infoweb, my personal resources in LA and was finally forced to call Emagic's tech support. After 20 minutes on hold, my call was answered and I was informed that if Audio Midi Setup has more than 8 instruments in it, then Logic will crash when you try to import a midi file through the drag and drop method. The solution was to remove all instruments from the Audio Midi Setup. Now - I ask you, how the hell am I supposed to know about that bug and the workaround, unless I call logic. That specific piece of information was not in "THE BOOK", nor was it anyway on the net including the Emagic "infoweb". With Apple's new tech support policy, I currently have no idea whether or not that little chunk of information would have cost me $200 or not. One thing I do know is that, Apple would have taken my credit card number before they gave me that little chuck of information and it would have been entirely at their discretion whether or not they did charge me. Fuck that. If Apple ships a bugless program, I am not going to need tech support. Unfortunately, this does not happen in the real world and I hate to break it to Apple, but charging for tech support isn't going to happen either. Trust me. Try and charge me for tech support, I will single-handedly ruin your brand. |
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