Edirol Sd-20 Installer Will Not Launch, New SD-20 installer will not launch |
jeu. 22 juil. 2004, 20:00
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#1
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Member Groupe : Members Messages : 70 Inscrit : 01 juil. 03 Lieu : Framingham - US Membre no 20,523 |
Can anyone get the OS X SD-20 installer to launch? The SD-80 installer will launch but I have a SD-20?
Any help appreciated. |
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jeu. 22 juil. 2004, 22:14
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#2
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Newbie Groupe : Members Messages : 14 Inscrit : 25 févr. 04 Lieu : Toronto - CA Membre no 36,788 |
Hi,
I've sent a few emails to Edirol about this problem, It seems that they have inadvertantly uploaded a Unix Executable instead of a normal VISE type installer for the SD-20 download for OSX. Hopefully they'll fix this problem soon. If you want I can email you a working copy that installs with the VISE type installer, I was emailed a pre-release copy of the SD-20 Module editor from Edirol last week before the initial release, It's 3.2 mb. If I had a web site, I'd upload it for people to download it. Although I don't think that Edirol would be very happy if I did that, Hopefully Edirol will fix the problem soon. I can't believe that Edirol could have made such a big mistake. D Ce message a été modifié par dolawren - jeu. 22 juil. 2004, 22:28. |
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jeu. 22 juil. 2004, 23:25
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#3
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Member Groupe : Members Messages : 70 Inscrit : 01 juil. 03 Lieu : Framingham - US Membre no 20,523 |
That would be cool. Can you email to sd20@sagantech.com please?
Ce message a été modifié par Metro SE - jeu. 22 juil. 2004, 23:25. |
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ven. 23 juil. 2004, 03:17
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#4
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Newbie Groupe : Members Messages : 14 Inscrit : 25 févr. 04 Lieu : Toronto - CA Membre no 36,788 |
Glad to help...W.P.
I hope that everything has worked out well for you and I hope that in the meantime that Edirol updates the installer that they have in their downloads. It's strange that the installer they have is for a UNIX syustem, When other OSX programs that they have in their downloads works perfectly fine for OSX. Maybe Edirol should have a UNIX section for their software as well. I've contacted the artists @t edirol.com and the webmaster @t edirol.com in hopes that one of them can correct the problem. In the meantime I have found that the best way to get a problem corrected is if everyone that needs the program complain to Edirol that it doesn't install properly and that they want an installer that is more intuitive, Like a VISE 8.02 © Mindvision installer. (It's something that us Canadians are good at...Complaining...But...Shhhh... it more than often works) This isn't a call to create a riot or anything...People make mistakes, It's just a shame that it had to happen when the program was finally released and ready to be used by all those eagerly awaiting OSX users that bought the SD-20 sound module and were only able to use it in OS9x. In anycase...I'm glad that I was able to help. If you need any more Mac help try ehMac.com D Ce message a été modifié par dolawren - ven. 23 juil. 2004, 03:41. |
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ven. 23 juil. 2004, 19:46
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#5
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Newbie Groupe : Members Messages : 14 Inscrit : 25 févr. 04 Lieu : Toronto - CA Membre no 36,788 |
I just got an email back from Edirol technical services and this is what it said:
QUOTE The SD-20 Editor install file is a self-extracting UNIX file. It will not self-extract in the Apple environment. We have contacted the engineers and they are working on the problem. I don't have a timetable for this fix, but I will put a note in my calendar to follow up and contact you within 14 days. So it's good to know that they are aware of the problem and will hopefully correct it as soon as possible. D |
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sam. 24 juil. 2004, 12:30
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#6
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Newbie Groupe : Members Messages : 14 Inscrit : 25 févr. 04 Lieu : Toronto - CA Membre no 36,788 |
I offered to send Edirol back the pre-release software that was
sent to me by the artists at edirol and was told that it would be terrific if I could. So I've sent back the fully functional SD-20 editor with the VISE installer that was given to me last week by the artists at edirol. Hopefully the correct editor software will be uploaded to the Edirol downloads for the SD-20 sound module and people that need a working copy will finally be able to use their sound modules in OSX. D |
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