Os 9 Won't Boot With Us428, Extension / Hardware Conflict? Options

[ElTurko]

Here's a head-scrather for the group:

I'm having problems booting when the US428 is turned on. It either hangs once the desktop starts to appear, requiring a reset, or if it makes it through start-up I get a Finder quit. After the Finder quit, things appear to work OK and I've been able to record although I'm leery of trusting things after a quit. On rare occasions things boot correctly.

Unplug the US428, or leave it plugged in but turned off & everything's fine. Sounds like an extension conflict so disabled all that seemed to make sense and it still does it. Printers and anything else on the USB are turned off. Problem persists.

Try turning the US428 after start-up and the OS never seems to find it.

I reloaded the Tascam drivers. No change.

I trashed some preferences. No change.

Zapped the PRAM. No Change.

I'm stumped. Any ideas?

System:

B&W G3 350mhz / OS 9.2 - has OS X on it, but booting into 9 - not Classic / 640M RAM / 7200 rpm 40G internal HD / 7200 rpm 40G external (Firewire) / US428 / Cubase 4.1

OS 9 is on a separate partition (but the same disk) as OS X. Audio goes to the FW HD.

Thanks in advance!

ET

[xingu]

I don't have any answers, but I do have some questions.

Have you got the 428 to work before and this just started happening, or has it always been this way?

Do you have the latest 428 driver? I believe they're on version 3.2.1. Make sure you have the OS9 and not the OSX driver.

Sorry if these questions seem too obvious... otherwise I'm stumped as well (but then again, I'm pretty clueless when it comes to OS9)

[ElTurko]

Well actually those are good questions. I've only had the unit a month or so. It seemed like it worked initially but got flaky later, but I hadn't used it a lot when things went silly.

I'm using the latest OS 9 drivers DL from Tascam. I don't have OS X multitrack software so didn't DL the X driver. The only program I added after getting the 428 up and running was Cubasis so I could see what full functionality looked like. Maybe I need to remove it?

Thanks for your quick reply,

ET

[xingu]

Well, sure - that's always a good first line of action. Remove and re-install the driver and all files associated with it. Do a finder search for Tascam and US-428 (or US428) and trash everything. Then, go back through the installation procedure exactly as the manual has things laid out - from what I remember, the order in which some of the installation steps take place (especially with OMS) are important.

I myself don't even have the latest OS9 driver, but I never had any problems from the start and haven't been back to visit OS9 land since the OSX driver became available (which is a whole nother topic on its own, if you've visited the Tascam forum...).

Hmm, wait - before you do that, are you booting up the 428 before launching Cubasis or after?
Also, are you able to run the system sounds and audio from iTunes/Quicktime etc. through the 428 with no problems? If not, try the above suggestions.

[ElTurko]

Now I feel like a complete idiot, but I gotta fess up. It was the USB hub. Even though nothing on the hub was turned on (printer, scanner, atc), and the US428 was on it's own USB output (the hub was on the other), when I unplugged the hub everything went to normal. Now it boots up fine, stable, works great.

Thanks again for your help. One idea led to another and the problem got solved!

ET

[xingu]

Doh! I shoulda thought of that one. Yeah, the 428 needs its own dedicated port or things get screwy. Glad you're up and running.