Ptle 7.1 Probs W/ New Production Toolkit, freaks out... distortion upon openng Options

[mixfisto]

HI guys and gals. I'm running PTLE 7.1 on a Mac G5dual 2.3 OSX 10.4.2. I am using a Digi 002rack (into the front FW port (as the back one doesn't seem to like it), and a LaCie FW using the 800 plug.I just recently purchased the new music production toolkit from Digidesign (up to 48 tracks, etc..). I've got a few problems/questions I hope somebody can answer. I've spent about a total of 70 minutes on hold calling Digidesign and no one seems to be home...
My problems are as follows:

- when I have the new reverb (included with the toolkit) inserted, everytime I start up the session, there is an enormous distortion (full volume) that happens and lasts about 5 seconds. This has nearly killed my monitors and ears a few times!

- when I have the new Smack compressor in, sometimes after starting the session, it wont work and I have to re-insert it.

- relatively often, my session freezes with the typical messege that I need the increase the HW buffer size or cpu %. Even with the new G5 and a low track count, it still happens. I have the settings at 1028, drive buffer at 2 or 4, and the cpu% at 95 or 99(the digidesign site said goint to 95% might solve this problem... it doesn't).This also happened before the new Toolkit.

- the Toolkit is supposed to come with the mp3 option, but when I try to use it, it keeps saying the demo version has run out???

I've repaired the disks/permissions, used disk warrior, etc....

If anyone can help with any one of these problems, I would love you forever!!! (well, at least I'll be very grateful!)
Thanks

[zeze]

mixfisto,
first try deleting any DIGIDESIGN DATABASE file you find onto your hard disks,
second trash the Protools folder and any preferences it has created, then empty the trash
and restart the Mac. Now do a fresh install of the new Protools/48 trks.
hopethishelps.