Problems With Rme 9636, help Options

[ben1969]

Hi, I have just purchased the digi 9636 soundcard and I am now experiencing various problems. I have installed the drivers according to the instructions and the following problems are now occuring,
Cubase VST/ 32 5.0 constantly crashes when trying to boot.
The only way I can get cubase to load is to remove the hammerful ASIO from the ASIO drivers folder.
In the packaging their is a short grey lead with a two pin plug at each end. I am not sure where to put this. What is it for? as it is not explained.

I would appreciate any advice or help you can give concerning this matter, as I can't locate anything about this particular problem in the manuals. I have a Mac G3 blue tower OS 9.0, and i am new to adat and dont really now what the hell im doing any help would be useful thanks

regards Ben

[lepetitmartien]

Check versions of Cubase (higher than 5.0 it is now something like 5.01 or 2 may help…

Check versions of RME drivers…

Check your OS version, if you're on 9.0 to 9.02 go 9.04, else upgrade to 9.1 (right from an installer not from a 9.04, it's a mess then) or 9.22

Before that :

start up zapping the PRAM (command + option + P + R on start up, screen stay dark, you must hear 3 times the startup sound before letting go and remove your fingers)

rebuild the desktop (command + option on start up until the mac asks for)

the grey cable may be a bridge to link cards…