Help With Tascam Usb Interface!!, My computer doesn't recognize it! Options

[wilcosky]

Hi, could someone help me, please!! I just got a new Tascam US-122 usb interface for my apple ibook laptop. I installed the drivers like it said, but when I go to open up the recording software (cubasis) it says "No Interface Found!". Anyone got any tips or information??

[Buck]

WILCOSKY, you're exactly right. And editbrain I did change the output from our built-in sound device to the tascam. I have the correct driver and yes I installed the software before hooking the unit up. Fact is it just doesn't work. What's more Tascam says it's not their problem even though they bundled the software with their product and it's on the packaging and the manuel says it will work. It won't. Stienberg is no better. In fact they're worse. They don't even support cubasis. Don't believe me? Go to their web site and see what is actually offered in the way of any help! I wasted over a week dealing with all these people. I even contacted Frontier, the people who write the drivers. If you know anything that I can do to make this work like it claims, I'll take it all back but I'm thinking that, like WILCOSKY, I'm going to have to buy something else.