Dp4 And Usb Audio Failures, Caveat emptor Options

[Levon River]

I'm starting this new topic to collect and summarize data from a thread in another forum, and to alert people to serious issues concerning Digital Performer 4.0 and USB audio.

It has been ascertained beyond any doubt that DP4 does not work with a number of USB audio interfaces for recording audio, and--in the case of one interface--even for playing back audio. Anyone who has any factual information at all on this issue is urged to post it here.

The USB audio problems have surfaced with Event Technology's EZBus (in OS 10.2.5), and with Griffin Technology's iMic (in OS 10.2.3, 10.2.4, and 10.2.5).

The only USB audio interface known to have been successfully tested with DP4 for audio recording and playback so far is the Tascam US-224, under OS 10.2. (This might be the case with the Tascam US-428 as well, but that is extrapolated assumption, as no one here has yet reported on a real-world test with it.) There are no reports so far on the performance of the US-224 in an operating system later than 10.2

There are no known reports of any tests done with any of the Edirol USB audio interfaces. If anyone can do any tests with any of those and report it here, it would be very much appreciated.

One of the manifestations of this problem is that the USB interface appears twice in the "Configure Hardware Driver" window. One, or both, of the instances shows a blank pull-down menu next to "Sample Rate" that may, or may not, allow a selection of "0" (zero). In other cases, that pull-down simply remains blank.

When selecting either, or both, instances of the interface and clicking out of the "Configure Hardware Driver" window, DP4 can exhibit a a variety of behavior. Either there is an error message, or there is no error message, but there also are no selectable audio inputs for the device appearing anywhere in DP4.

Any and all factual reports would be of great value.

Please, in addition to posting here, send e-mail with results of any and all such tests to techsupport@motu.com, plus to the appropriate support personnel at the relevant interface manufacturers. MOTU reports that they are actively working on isolating the problem(s). They have been corresponding daily so far.

[fugu]

wow, all i can say is it's a total bummer to hear this.. (motu, come on ya'll, damn.. wtf?) I guess i"m glad they also forgot to mention no amex on their upgrade order form and didn't process my upgrade till just this week or i'd be troubleshooting my ezbus (which up tll now in peak, Live, and some others has performed in nothing less then perfect form) and DP. I'll do what i can to assist once my copy of dp arrives..

at least it's a huge problem and is being worked on, those tend to get fixed eventually.


good luck!