Traveler Troubles, Quad G5, No audio from Traveler on Quad G5 Options

[GitGeezer]

For those of you with (or considering) a MOTU Traveler firewire interface:

Very slow (if any) response from MOTU on the following issue, so I thought I'd find out if the forum had some comments...

Audio output from the Traveler is never available after the first cold boot. Sometimes it will return after a restart. Mac audio software (iTunes, iPod, Quicktime) also behaves erratically after attempting to use the Traveler interface, but is usually available even when audio doesn't work from the applications listed below. Attempting to configure speakers from Audio MIDI Setup produces nothing (no pink noise) but a few soft clicks. MIDI is being received by applications.

My system:

Interface: MOTU Traveler, external AC powered
System: Mac Quad G5, 4Gig memory, 200Gig available disk space
OS: OS X 10.4.2
Core Audio Framework version 3.0.1

Traveler firmware: 1.05, bootloader 1.0
Last installer used: fw_1.3.0
Drivers: 1.2.5
Cuemix: 1.5

Audio apps: Logic Pro 7.1.1, Absynth 3, Reaktor 5.2, Sibelius 3, Garritan Personal Orchestra


I have repaired permissions many times. I've installed the most current drivers (see above) from the MOTO support website. The Traveler is set as the default input and output device in Audio MIDI Setup. I would prefer not to upgrade to OS X 10.4.3 yet (and definitely not to 10.4.4), but if necessary I will.

Thanks in advance for any suggestions,
GitGeezer

[GitGeezer]

I just tried the following suggestion from MOTU and it revived my audio output:

Change the Optical I/O settings in the MOTU Audio Setup utility. I changed the settings from NONE to ADAT and my audio returned. Audio continued to work after changing them back to NONE. A quick workaround, but I'll be exploring the rest of their suggestions as well. I'll need to make some SMPTE copies from my DAT masters later, so we'll see how that works.

Stay tuned.