G5 Dual-core Randomly Crashes When Audio Is Played Options

[deliz]

Hi,
I recently bought the new powermac G5 dual-core and it's been crashing at random points when i play back audio, either in Ableton 5.0.3 or Pro Tools 7.0, or even playing audio clips in websites like Beatport. The weird part is that i'm not using any processing power when it happens.
I've talked with apple technical support and i ran 'disk permissions' on my hard drives, ran a hardware test with the Mac install disks, but nothing turned up. i have the latest drivers for my software and digirack 002 but i'm wondering if its a hardware problem, perhaps with the hard disks. If anyone has had similar problems or could suggest a method to solve this problem, i would much appreciate the help.
i've also reinstalled OS X 10.4.2 and that's my current version of the operating system. Thanks.
Deliz

[zrobert]

Hi Deliz,
Do what rickenbacker says. Contact Apple Care. They will walk you through a test or two to find out if your problem is software or hardware. The hardware test that Apple has on their computers is not reliable at all. I have a Power Mac G4 dual processor Panther. It went belly up when it got a power surge from lightening. The computer wound up being with the local Authorized Apple Care Support Technician for twelve weeks! He kept insisting it was a software problem. He ran the hardware test and the computer passed. I also ran the hardware test and the computer passed. He finally did what he was supposed to do in the beginning, that is take each component and test it to see if it’s all right. He wound up putting in a new Logic Board, a Dual Processor Module, an 80GB Internal ATA Hard Drive, 4X SuperDrive w/Tray, 32x Internal ATA CD-RW/DVD-ROM Combo, and 512MB SDRAM DIMM, all paid for by Apple.
Your problem is different than what I had, but don’t put any faith in Apple’s hardware test. It isn’t worth spit! Do like rickenbacker says. If you’re under warranty, let Apple fix it.

zrobert