Motu Tells Customer To Stick Serial Cable Up..., ...well, not into a g4Port. Options

[Levon River]

Just got word that MOTU is abandoning all MOTU serial port MIDI hardware owners as far as OS X goes. As far as MOTU is concerned, if you own a MOTU serial interface MIDI device, you can take your serial cable and shove it up...well, into a PC, maybe?

Got this from a friend who is stuck with a $400.00 paperweight with a pretty blue unicorn logo on it, currently doing battle with MOTU. The unit works just *fine* under OS 9.x, so it ain't the serial card, and it ain't the hardware. MOTU is just abandoning all support for their entire serial line apparently, at least as far as Mac OS X. I'll try to get more details as the saga drags on.

Pathetic.

[Synthetic]

you are right... its not the best business practice for MOTU but my point being... one should really look at the way technology is moving and move forward with it... I would never had considered buying anything with serial port past the year 1998 when USB started showing up everywhere and replacing serial ports.

and yes there are many serial adaptors for newer computers but most of them don't even support more than 75% of existing serial devices. I tried one back in 1999 to make old epson printer work... it wasn't compatible and thus decided that it was easier just to get new USB epson printer for a little more money than serial adapter.

I realize this isn't going to help your situation at all... but I am just trying to explain that sometimes the buyer needs to consider more than brand name and price when making purchases in a fast moving area such as computer technology. Music technology is always a year or so behind the newest computer technology so its not always easy to do but worth it in the end.