Steinberg's The Grand Headaches, Glitches using The Grand VST inst Options

[pjsaccone]

I was very happy with the sound of the Grand 'til it started to do weird things and "drop outs". What i mean with drop outs is that at first (after taking like 5 minutes to load the plugin!) it will playback fine, but after aprox 6 mins. using it, the sustain of the notes would start to stop suddenly (with clicks) making it unusable (notes last 2 seconds the longest!). One other thing is that logic's system performance display won't show disk activity while the actual plugin shows disk overload warnings playing it alone (no other plugss)!! i've tried asio buffer sizes from 125 samples to 512 and i'm running Logic audio on a dual 1ghz g4 with 1 gig ram and a motu 828.... anyone with similar trouble???

[lepetitmartien]

How much RAM have you given to Logic?

Also are you using the same drive/partition for logic, the grand, the system?

[pjsaccone]

Logic has 400 meg of ram assigned (i've tried up to 700!), and even though i set the grand to read fully from ram, it gives a message saying "the max preload time will be set to 7.69 seconds" (as if there isn't enough memory!) and it doesn't use any more ram (only in logic there's like 200 meg spare!) plus the rest of ram outside logic (up to 1gig). About disks, this time i'm trying it on the internal drive (system) but the library was originally in an external 80gig firewire disk. I'm starting to think it's a compatibility problem with logic, cubase users tell me it works fine.

[lepetitmartien]

Well… If it's not the obvious, then it's the hidden.

Looks like really a memory problem but internal.

[music-pro]

Hi - I have had ongoing problems with the Grand and Logic too. I use two configurations, and both work fine except for the Grand:

My studio has Logic 5.3 with Pro-Tools HD on a Mac G4 dual 1G with 1.5G Ram. My mobile rig runs Logic 5.3 under OS 9.2 on a powerbook Ti 1G with 1G Ram.

With both of them, I get clicks and pops from the Grand whenever I play music that uses the sustain pedal. And the plugin window displays "dosk overload"

I have lots of Ram assigned to Logic - over 500M! - and I have tried it with both of my internal drives and with 15,000 RPM top-of-the-line fast SCSI drives with an accelrator card, and firewire drives too. i have the program set to use maximum RAM and minimize disk load - the problem persists.

The only thing that helps is if I turn off the special features which make the plugin sound better than plain samplers - the pedal resonance and hammer release options. But then it doesn't sound nearly as good and I could have used a piano sample and saved some money.

I've considered returning the plubin and trying to get a refund, but I haven't because when it works it sounds great and better than regular piano sampler libraries. But I'm getting very frustrated and feeling ripped off. I am hoping that when it is made compatible with OS X soon, the problems will resolve. Otherwise I will probably return it.

It's OK for a manufacturer to have a program with some bugs and then release a fix. But I don't think it's OK to release a program that just plain does not work.

Is there anyone on the list who is using the Grand with good results?

[ABBE]

I HAD THIS KIND OF PROBLEMS BUT I WAS WORKING IN 24 BITS.....NOW I RECORD THE GRAND IN 16 AND I DON'T HAVE ANY CLICKS