Us-122 Not Compatible W/ Tiger?, US122 not functioning after upgrade Options

[eheilner]

After upgrading from Panther to Tiger, my US-122 stopped functioning. The USB light does not go on, and my computer does not find the US-122. I called up Tascam support; after being on hold for about an hour, they had me delete all US122 files, restart my computer, and re-install the 323 software. No luck. Tascam support told me that the problem must be with my computer running under Tiger, since (a) They have had no problems running under Tiger, and (b) the unit was working on my son's iBook running under Panther.

To verify that the problem was my computer, I upgraded my son's iBook to Tiger. However, once I installed Tiger on my son's laptop, the unit stopped functioning, and now the USB light does not go on when attached to my son's machine. So just to triple check, I installed the 323 software on my daughter's iBook, which is still running Panther. The USB light went on immediately!

Tascam support insists that there are no problems running under Tiger, yet I have reproduced the problem on two computers. All suggestions are welcome, but yes, I've tried switching cables, USB ports, etc, etc. If it matters, my computer is a four year old G4 (Silver CD Doors) running 10.4.1 and my son's laptop is a 4 year old G3 iBook Dual USB running vanilla 10.4.

Am I the only person experiencing this problem? I'm hoping to keep this unit, since it has been performing fine for a year and a half. But if it doesn't run under Tiger, then I shall have to replace it (and it won't be a Tascam product). Thanks in advance for any help you can provide.

[jewliscrumptious]

with a mic plugged in and my headphone plugged in the 122 does playback the mic. Still no communication with the mac tho- no usb lighting up

[fastlanephil]

Maybe you have a bad USB cable. If the light isn't on that means it's not getting power. Check your connections and them try a different USB cable.

[lepetitmartien]

Maybe a complete ports reset would help, someone remember how to do so on powerbooks (I never remember sorry… I'm not a laptop user… maybe it's this

Meanwhile, zap the PRAM (you'll loose a few stupid thing), for the procedure search "PRAM" in the forum, it's there in zillions copies.

[fastlanephil]

I was told once by an Apple tech that zapping the pram in OSX doesn't do much like it did in OS9 but it can't hurt.

[jewliscrumptious]

i have tried various different usb cables - still nothing.



what other audio interface would you recommend for the imac os x10.4.2 running logic pro 7?

[fastlanephil]

Check out the Edirol UA25. It seems to have the same features as the US-122

http://www.edirol.com/

[lepetitmartien]

My personal experiences with edirol stuff on both mac and PCs has been more on the frustrating side (glitches in audio whatever you do about 2 years ago on USB interfaces), I hope it gets better…

For the PRAM, there's less parameters stored there when you use OS X given the un*x ascendency. When nothing obvious works, then go for the less obvious even if it's weird.

[Mr.K.]

Hi,

I'm in the same situation. I run a production lab in the AV Center of our school.

I just upgraded two one year old G5 PowerMacs to Tiger and our US-122's have stopped functioning. I now have students who are no longer able to use these two DAW's.

I just happen to be in the process of setting up two new workstations for our students. I was going to purchase two additional US-122's but the serious lack of support from Tascam on this issue has changed that. I will not be purchasing any Tascam products for those workstations (or for any other applications in our AV Center).

A company that doesn't support its customers will soon find that its customers don't support it!

[bigbandan]

To Mr. K,
Wonderfully said, have you sent this to tascam's 122 or 224 Forum? Please do. I sent an email to tech about a week ago; I am still awaiting a response, an apology, anything...
To 2l82run, has tascam actually said anything, to anyone?

[fastlanephil]

I just tried the Tascam US-122 on my old iBook G3 600 running OS 10.4.2 and it seems to work fine. Everything lights up and I recorded a vocal track in Garageband.