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Motu 828 Mk2 & High-pitched Noise, problems... |
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mer. 22 mars 2006, 18:56
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Newbie
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I have a motu 828 mk2 and have had major problems with it.
I get this high-pitched noise every so often, and when the sound comes back in it's all grainy and distorted.
I have tried it on a powerbook g4, windows xp PC, Dell laptop...with pretty much the same results on all of them.
Motu gave me another unit, as they found a different problem with it...but, I STILL have the same problem.
Anyone any Ideas I've had this problem for over 2 years now, and I'm ready to chuck it in the garbage.
MOTU technical support have been absolutly useless....
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jeu. 23 mars 2006, 01:50
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Moderator In Chief (MIC)
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Some 828 have problems but usually MOTU fix things. Else… does the noise occurs only at home? Have you tried elsewhere? Have you tried the CHUD tools trick as explained here?
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jeu. 23 mars 2006, 04:16
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It doesn't seem to matter where it's hooked up- I've tried it at home and elsewhere..- I've tried 2 differwnt pc's..my friends laptop, desktop both XP)& powerbook g4 OS9..same, or similar problem.. theres not much point in me trying the CHUD thing as I mainly use PC & OS9
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jeu. 23 mars 2006, 11:58
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Thanks for the replies, I'll check out the quicktime thing, but I think it's unlikely as it happens on both Mac & PC formats.
No neon lights here either!
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jeu. 23 mars 2006, 17:27
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Moderator In Chief (MIC)
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Try to reset it: - Unplug the firewire - press the button "setup", turn full right until "factory default" - push select - confirm with "value" - plug back firewire Someone has the problem right now too in the French forum, it helps To sum up, suspects are: - something wrong in the hardware (and MOTU can take months to solve this…) - you need a reset - maybe Quicktime…
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mar. 28 mars 2006, 03:10
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Moderator In Chief (MIC)
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for the ACPI/IRQ stuff I think it's PC stuff… I can't help you there… Some PCs don't like MOTU at all, that's all I know. About the powerbook, try the CHUD trick! it helps. (it may not solve everything, but it helps most of the time) Have you access to a firewire PCI card you can borrow? so you can try the 828 on it…
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